Portal Management
This guide covers how to create and manage portals in DistiForge. Each portal is a standalone product knowledge experience with its own branding, content, AI assistant, and access settings, accessible via a unique URL.
Portal List Page
When you sign into the admin console, the Portals section shows you all portals associated with your workspace. From here you can:
See all portals with their name, URL, status, and team assignment
Open a specific portal's settings
Create a new portal
Delete existing portals
Each portal card shows its public URL, current status, and the team that owns it.
Creating a New Portal
Fill in the required fields
Fill in the required fields:
Name : A descriptive label for the portal, such as "ACME Distributors Portal." This is shown in the admin console and in the portal header.
URL Slug : A short, unique identifier that becomes part of the portal's web address. Use lowercase letters, numbers, and hyphens only. For example, entering
acme-distributorsmakes the portal available atyour-instance.com/portal/acme-distributors.Team Assignment : Select the workspace team responsible for managing this portal.
The team you select, is managed on the platform of understand tech itself, see: Teams
Once created, the portal is live at its URL and you will be taken directly to the portal settings page to continue configuration.
Portal URL
Each portal is accessible at a web address built from its slug. For example, a portal with the slug acme-distributors is available at:
https://your-instance.example.com/portal/acme-distributors
Slugs must be unique. No two portals can share the same one. If you need to run the portal from your own branded domain (for example, products.yourcompany.com), see Branding for custom domain setup.
Portal Settings
Editing the Portal Name and Slug
You can update the portal name and URL slug at any time:
Click on Manage Portal and go to the General Settings tab (on the left sidebar).
Edit the Name or Slug field.
Save.
Keep in mind that changing the slug immediately changes the portal's web address. Anyone who has bookmarked or shared the old URL will get a broken link. Let your users know before making this change.
Deleting a Portal
Deleting a portal permanently removes it and all of its content. This cannot be undone.
Go to the landing page with all your portals
Choose on the right corner, of the portal you want to delete
Click Delete Portal.
Confirm the deletion.
What gets deleted:
All portal settings (branding, AI configuration, authentication settings)
All data sources and the documents ingested from them
All products and extracted content
All chat sessions, analytics, and opportunity records
The URL slug is released and can be used for a new portal. Export any data you need before deleting.
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